This chapter deals with the need to implement and maintain appropriate information and decision support systems (referred to as intra-authority systems) in all spheres of government to support optimal decision-making processes. Current shortcomings in this regard are highlighted by the evaluation of available visual condition data obtained from the provinces. The chapter also identifies the need to implement a national information system (referred to as an inter-authority system) to support decision-making processes at the National Department of Transport and the proposed roads co-ordinating body.
Sound decisions should be made on the basis of validated and accurate information. In terms of Section 6 (1) of the National Land Transport Transition Act (NLTT), 2000 (Act No. 22 of 2000), this responsibility is assigned to the Minister of Transport. This section in the Act reads as follows: The Minister must develop, establish and maintain a national information system with regard to land transport, based on sound business process, and in collaboration with the provinces integrate that system with the information systems kept by provinces. Assigning responsibility for all aspects regarding setting up and maintaining information and decision support systems in all spheres of government is a prerequisite for the success thereof. In order to address this issue of information and decision support, this chapter firstly defines key concepts relating to the management of road networks. It then gives an overview of the current situation regarding management systems used at different spheres of government. It also describes a holistic approach towards managing road networks. This is followed by an overview of the condition of the South African road network and a discussion of optimum road network condition and service delivery. Given the importance of appropriate systems and the need for these systems to be in place to ensure good governance outcomes and optimal service delivery of the road network, conclusions are drawn and recommendations on the way forward are made.
A number of important concepts are considered in the ensuing discussion. For the sake of clarity, their meanings for the purpose of this discussion are defined and explained below. The concepts and their linkages are also illustrated in Figure 12.

Figure 12: Generic Intra-Authority Road Management System.
Asset Monitoring:
Asset Monitoring (AM) is defined as that process whereby the condition and behaviour of road assets are assessed and recorded on a regular basis. This may be done on a formal and/or informal basis, where "informal basis" refers to feedback from road users, which typically occurs on an ad hoc basis. These road assets typically are the responsibility and under control of the road authority. See bottom sphere in Figure 12, which typically illustrates the generic structure of an intra-authority management system.
Road Asset Management System:
A Road Asset Management System (RAMS) is defined as a structured procedure, directed in a functionally integrated manner, to facilitate coordinated over-all management of a road authority aimed at ensuring the desired level of service delivery. A RAMS typically comprises the various (functional) Management Systems (MSs), such as the Construction Management System (CMS), Pavement Management System (PMS), Maintenance Management System (MMS), Bridge Management System (BMS), etc. See middle sphere in Figure 12.
Management Information System:
A Management Information System (MIS) is defined as any systemised and structured procedure whereby information pertaining to a well-structured management problem is gathered, retained, manipulated and/or supplied, either manually or by computer, in terms of pre-defined filters, aggregation rules, objective functions and/or optimisation algorithms. See middle sphere in Figure 12.
Decision Support System:
A Decision Support System (DSS) is defined as a system aimed at addressing semi-structured or unstructured strategic decision-making problems, and therefore facilitates the explorative search adaptation and use of multiple models, perspectives, or problem-processing methods. See also top management sphere in Figure 12.
Note: Typically, DSSs make use of certain key performance indicators (KPIs) to aid decision-making at strategic level, delivery strategy and to track changes of the road networks over time. For road performance, typical KPIs include the International Roughness Index (IRI) and the Visual Condition Index (VCI). KPIs also include funding indices such as costs/km, backlog costs, future costs, indices on poverty alleviation in order to aid in mobility and accessibility, etc. They also include scenario planning to trace and project functional and structural services to the public. There is a need to develop more South Africa-specific KPIs to assist in its current developmental state of road maintenance and provision both in the intra- and inter-authority management systems. See Section 4.2.2 for more details.
Management System:
A Management System (MS) is defined as any structured process or procedure whereby information may be gathered, retained, manipulated and/or supplied, manually or by computer, in order to enable effective and efficient management. Figure 12 illustrates the generic structure of an intra-authority management system.
Intra-authority and inter-authority systems:
It is important to distinguish between intra-authority and inter-authority systems. An intra-authority system is defined as the system needed to enable a particular road authority to manage the road network effectively within its area of jurisdiction. The RAMS (as defined above) therefore is an intra-authority system. On the other hand, an inter-authority system is defined as a system needed for the coordination of activities between any selected group of road authorities, normally at a strategy level, in pursuing common goals and objectives. It consists of key information sourced from selected intra-authority systems and combined into a single inter-authority system. The data types contained therein would therefore be information needed for managing the road network for a specified region at a strategy level.
A country’s road network should be efficient in order to maximise economic and social benefits. Performance indicators are generally used to measure the efficiency or otherwise of this network. These performance indicators generally form part of a comprehensive performance management framework. Intrinsic to this aim is the acceptance of a role statement for this network. A suggested role statement for South Africa’s road network is as follows:
The road system comprises the road network and its users (vehicles, drivers and pedestrians) as well as vehicle loadings of passengers and freight. It is an integral part of the transport system and plays a significant role in achieving effective land-use and regional development and contributing to the overall performance and social functioning of the community.
In contributing to the community’s broad economic, social, and environmental goals, the principal role of the road system is:
To facilitate interaction between people and the exchange of goods and services by providing effective equitable land-based accessibility to a wide range of places and by enabling safe reliable mobility of people and transport of goods with the efficiency required to compete in the global economy.
A variety of performance measures are used in the roads field but they are rarely used consistently by the various authorities and are often employed at operating level as opposed to road system or programme level. Road officials have traditionally used performance measures to assist in decision-making regarding capacity enhancements and, more recently, maintenance activities. Sufficiency ratings measure the overall condition, safety and service level of road network segments by comparing their physical and operating characteristics against a set of minimum design standards. Historically present serviceability ratings (PSR), obtained from panels of individuals travelling down a road segment and rating the ride experience on a 1 to 5 scale, were used to measure rideability.
A second measure, present service ability index (PSI), obtained by mechanical equipment towed by a vehicle, was also used and correlated with PSR. However, PSR and PSI have largely been replaced by the International Roughness Index (IRI), a more objective measure of pavement roughness obtained from vehicles equipped with sensors that measure the longitudinal surface profile of a road. The resulting data are converted into a scale that represents road roughness.
Traditionally roughness data, along with various other measures of pavement condition, as well as the condition of shoulders drainage structures and roadside features, are also commonly used as outcome measures of highway maintenance programmes. These programmes also measure labour productivity and unit costs and sometimes quality of the work performed, in addition to the outcome measures to track their overall performance. Levels of service (LOS) ratings have long been used in highway systems planning and traffic operations. LOS measures roadway performance on an A to F scale for different classes of highway, with LOS A generally representing "free flow" conditions and LOS F representing gridlock.
Performance measures have also been used routinely by public transit agencies for some time both to manage their own systems and to report on their performance. Commonly used measures pertain to operating costs, labour and vehicle productivity, safety, service quality and reliability, ridership, utilization ratios, cost-effectiveness and financial performance.
Although most of the traditional performance measures used in the field are operationally oriented, broader models have been suggested to facilitate tracking the performance of road systems in their larger societal context. Whereas LOS consideration figures prominently in the planning of highway construction and traffic engineering projects, they may be limited when interpreted as comprehensive performance measures. Claiming that LOS measures are simply proxies for vehicle operating speed, one observer called for a paradigm shift in which four other kinds of measures would be used to guide transportation decision making in an era of growth management, as follows:
On an international level, a working group consisting of highway and other transportation administrators convened by the Europe-based Organization for Economic Cooperation and Development (OECD) has developed a "Family of Measures" designed to represent the performance of transportation systems from three different perspectives, including government, road administrators and road users. Much work, however, needs to be done before these measures can be used in South Africa.
Operating statistics and performance measures are often collected by U.S.A. federal agencies from state DOTs and other transportation agencies and these data can be distilled to provide a composite view of the nation’s transportation system. The most frequently used of these reporting systems include the Highway Performance Monitoring System (HPMS) and the National Bridge Inventory System maintained by the Federal Highway Administration, the Fatal Accident Reporting System (FARS) maintained by the National Highway Traffic Safety Administration, and the National Transit Data Base (NTDB) maintained by the Federal Transit Administration.
There is thus much work to be done in developing a comprehensive set of performance indicators for the South African road network, linked to the proposed functional classification of roads (see Chapter 3). This task should be addressed with urgency.
As an example, some of the performance indicators used for the Australian and New Zealand road networks14 are presented in Tables 9 to 11.
Table 9: Principal stakeholder outcomes
| Principal Outcomes Required by Key Stakeholders |
Road System Performance Indicators |
Road Authorities Performance Indicators |
| ECONOMIC OUTCOMES |
||
| Lower road user resource costs – for example, vehicle operating costs and travel times. |
Actual travel time (urban). Nominal travel time (urban). Congestion indicator (urban). User satisfaction index. User cost distance. |
Road Maintenance Effectiveness Return on construction expenditure. Return on maintenance expenditure. Non-road interventions. Road construction costs. Achievement index. |
| Lower non-road costs for road users – strategic interventions to assist in efficient location choice, minimization of inventories, and harmonisation of transport (and other) regulations across state borders. |
Variability of travel time (urban) Smooth travel exposure. |
User transaction efficiency. User transaction additional costs. |
| Increased regional development – Including tourism, mining, agriculture, growth of regional centres and urban development – through new and improved roads to increase accessibility and reduce travel costs. |
No measures yet proposed. |
No measures yet proposed. |
| Expanded scope of markets – to bring them closer together (in terms of both time and cost) through new and improved roads. |
No measures yet proposed. |
No measures yet proposed. |
| Economic based choice of transport vehicles, modes, routes and times of use through matching social costs of use to prices charged to users. |
Lane occupancy rate. Car occupancy rate. |
Efficient charging. |
| SOCIAL OUTCOMES |
||
| Establishment of a basic level of accessibility (particularly in remote areas) to provide improved health and education services and enhanced employment opportunities. |
Accessibility Index (rural/remote). Accessibility to public transport. Equity of urban Access. |
No measures yet proposed. |
| Wider range of choice and opportunities for interaction between people organizations and business through improved accessibility and mobility. |
No measures yet proposed. |
|
| Fair distribution of the costs and benefits of the road system. |
Extent of externalities recovery. |
No measures yet proposed. |
| SAFETY OUTCOMES |
||
| Lower levels of road-related deaths, injuries and costs through a reduction in the incidence and severity of road accidents. |
Social cost of casualty crashes (population). Social cost of casualty crashes (VKT). Casualty crashes (population) Casualties (VKT). Persons hospitalised (population). Persons hospitalised (VKT). |
Return on safety expenditure. |
| Safe transport of hazardous loads. |
No measures yet proposed. |
No measures yet proposed. |
| ENVIRONMENTAL OUTCOMES |
||
| More environmentally sustainable road transport – in terms of resource consumption. |
Consumption of road transport Freight and fuel. |
Resource recycling and substitution. |
| Lower levels of gaseous and noise emissions and minimum impacts upon the amenity of the built environment. |
Greenhouse gas emissions. Traffic noise exposure. |
No measures yet proposed. No measures yet proposed. |
| The risks to systems of ecological significance and biodiversity are minimized through the improved development, maintenance and operation of the road system. |
Traffic noise exposure. Roadside quality maintenance. |
No measures yet proposed. |
| Performance Indicator |
Description |
Purpose |
| Serious casualty crashes (population) [SCC/P] | The number of crashes, involving hospitalisation or death per year (normalised per 100 000 head of population). | To monitor the incidence of major safety failures of the road system. |
| Serious casualty crashes (Vehicle-kilometres travelled) [SCC/T] |
The number of crashes involving hospitalisation or death per year (normalised 100 million kilometres of travel). |
|
| Road fatalities (population) [SF/P]. |
The crash experience expressed in terms of fatalities per year (normalised per 100 000 head of population). |
|
| Road fatalities (vehicle-Kilometres travelled) [SF/T]. |
The crash experience expressed in terms of fatalities per year (normalised per 100 million kilometres of travel). |
|
| Persons hospitalised (population) [SPH/P]. |
The crash experience expressed in terms of persons hospitalised per year (normalised per 100 000 head of population). |
|
| Persons hospitalised (vehicle-kilometres travelled) [SPH/T]. |
The crash experience expressed in terms of persons hospitalised per year (normalised per 100 million kilometres of travel). |
|
| Social cost of casualty crashes (population) [SSC/P]. |
The social cost to the community of crashes involving hospitalisation or death per year (normalised per 100 000 head of population). |
|
| Social cost of casualty crashes (vehicle-kilometres travelled) [SSC/T]. |
The social cost to the community of crashes involving hospitalisation or death per year (normalised per 100 million kilometres of travel) |
|
| User transaction efficiency [UTE] [UTE/D] and [UTE/V]. |
The annual cost of servicing vehicle registrations and driver licences (normalised by the average number on the registers). |
To monitor the operational efficiency of maintaining driver and vehicle registers. |
| User transaction additional cost [UTAC/D] [UTAC/V]. |
The additional cost of adding vehicle registrations and driver licences (normalised by the number added to the registers). |
To monitor the operational efficiency of adding new drivers and vehicles to registers. |
| Road maintenance effectiveness [RME]. |
A cost index reflecting the proportion of the road network that is being maintained to target conditions and the expenditure per kilometre required. |
To monitor the cost effectiveness of maintenance functions undertaken by road authorities. |
| Smooth travel exposure [STE]. |
The proportion of travel undertaken each year on roads with roughness conditions less than the specified levels. |
To monitor whether roads are providing acceptable travel conditions. |
| Greenhouse gas emissions [GGE]. |
Gross emissions of CO2 calculated from fuel sold for road use and appropriate emission factors (normalised for travel). |
To monitor the extent of greenhouse gas emissions from traffic. |
| Traffic noise exposure [TNE] |
The arithmetic average of the sound levels which are exceeded for 10% of each of the eighteen hours between 6.00am and midnight on a normal working day. |
To monitor the level of traffic noise exposure. |
| Performance indicators |
Description |
Purpose |
| Return on construction expenditure [CPE]. |
The percentage distribution of programmed expenditure by benefit cost ratio (BCR) range. |
To monitor the predicted economic benefits to the community from road authority capital programmes. |
| Achievement index [AI]. |
The benefit cost ratio (BCR) of a project (at the time the decision to fund the project is made) divided by the post-completion BCR – a random/ representative data set of projects is analysed. |
To monitor the actual delivery of economic benefits sought when capital projects were completed. |
| Non-road interventions [NRI]. |
A summary of the economic returns from any non-road interventions involving major changes to policy, legislation or gazetted regulations. |
To monitor the prospective rate of return on non-road asset interventions. |
| Actual travel time [ATT]. |
The aggregation of travel times actually achieved per kilometre on a representative sample of arterial roads and freeways. |
To monitor the level of service provided to road users by the arterial road system. |
| Nominal travel time [NTT]. |
The aggregation of trip times per kilometre achievable by a vehicle travelling at the speed limit on a representative sample of arterial roads and freeways. |
To establish a base system capability for measurement of level of service to road users. |
| Congestion indicator (urban) [CGI]. |
The aggregation of delay per kilometre on a representative sample of arterial roads and freeways in the urban metropolitan area. |
To monitor the extent of congestion on urban roads. |
| Variability of travel time (urban) [VTT]. |
The measurement of variability of travel times on a representative sample of arterial roads and freeways in the urban metropolitan area. |
To monitor the reliability of travel times on the urban arterial road system. |
| Lane occupancy rate (persons) [LOR/P]. |
The average number of persons per lane per hour during a specified period. |
To monitor the productivity of road system use. |
| Lane occupancy rate (freight) [LOR/F]. |
The average number of tonnes of freight per lane per hour during a specified period. |
To monitor the productivity of road system use. |
| Car occupancy rate [COR]. |
The average number of persons per car during a specified period. |
To monitor car occupancy. |
| User cost distance (passenger car) [UCD/PC]. |
The operating costs per kilometre of a standard passenger sedan. |
To monitor the average cost incurred by road users per distance travelled. |
| User cost distance (urban freight) [UCD/UF]. |
The cost per tonne-kilometre of hauling specified freight in the capital city. |
To monitor the average cost incurred by road users per distance travelled. |
| User cost distance (rural freight) [UCD/RF]. |
The cost per tonne-kilometre of hauling specified freight from the capital city to rural centre. |
To monitor the average cost incurred by road users per distance travelled. |
| User cost distance (urban courier) [UCD/UC]. |
The cost per kilometre of carrying a typical parcel (five kilograms) within the capital city. |
To monitor the average cost incurred by road users per distance travelled. |
| User satisfaction index. |
Index of users’ qualitative evaluation of satisfaction with road system outcomes. |
To provide a qualitative indication of users’ perceptions of the performance of the road system. |
| Consumption of road transport [CRT]. |
The extent of road-based transport need in socio-economic activities. |
To provide an indicator showing road transport consumption level and changes over time. |
| Consumption of road freight [CRF]. |
The level of freight moved by road in tones-kilometres normalised by the gross State/Territory product. |
To provide a graphical representation of road freight use and changes in that use over time. |
| Consumption of vehicle fuel [CVF]. |
Average rate of fuel consumption over time. |
To provide and indicator showing vehicle fuel efficiency and changes over time. |
The overview presented in this section is based on extensive discussions and interactions held with road authorities over a period of time, as well as on discussions with consultants and other experts in the field. A comprehensive, scientific audit of Road Asset Management Systems (RAMSs) currently used in South Africa would still need to be conducted.
Overview of intra-authority systems
Table 12 explains the current situation regarding intra-authority systems. For each sphere of government, the following are indicated:
| Sphere of government |
Description |
|
| 1 |
South African National Roads Agency Limited (SANRAL) |
Demonstrably the most fully integrated system of all the road authorities. Used for cross-linked managerial decision support on all activity levels. Ready for inter-authority linking. Systematic user-need programming. Yet, still being refined. Easy to obtain any network and budget information. Consultants are utilized to assist and alleviate specialist shortage. |
| 2 |
Provincial road authorities |
Very variable availability of network information. Mostly not ready for inter-authority linking. About one third of the provinces have well developed MIS and DSS, although not fully integrated yet, especially at budgeting level, which compare favourably with that of SANRA. About one third of the provinces have only barest essentials of a non-integrated MIS in place – less than the major Metros. The others are well on their way to having their MIS in place, on par with major Metros, albeit non-integrated. All presently utilizing consultants to assist them and alleviate specialist shortage. |
| 3.1 |
Municipal road authorities: Metropolitan municipalities |
Variable availability of, basically non-integrated, network information. Mostly not ready for inter-authority linking yet. Major Metros (Johannesburg and Cape Town) compare favourably with leading Provincial Authorities that have long-term planning systems in place. All presently utilize consultants to assist them and alleviate their shortage in well-trained human resources. |
| 3.2 |
Municipal road authorities: District municipalities |
Very variable availability of road network information. Mostly still non-integrated MIS. Very few ready for inter-authority linking. Leading municipal authorities on par with average Metros, however, many still mostly reacting to immediate user-demands and crises. Most experience a shortage of appropriately trained human resources. About half of them utilize consultants to assist them. |
| 3.3 |
Municipal road authorities: Local municipalities |
In almost 50 per cent of cases, network information systems are mostly non-existent. Mostly react to immediate user-demands and crises. Few have appropriately trained human resources or utilise consultants to assist them. Not ready for inter-authority linking. Most are in need of dedicated assistance. |
Table 12 reveals the wide spread regarding progress made in implementing management systems in the different spheres of government. At national roads level, for example, key systems are already in place, whereas almost half of the local municipalities have no systems at all. The general pattern that emerges is that the situation deteriorates as one moves from the top to the bottom of Table 12. Table 12 therefore highlights areas to which attention and resources for setting up information systems should be focused.
Overview of inter-authority system
At present, there is no custom-made inter-authority system specifically set up for managing the road network at a strategy level. The annual "Transport Statistics" document (currently in paper-based format only), published by the National Department of Transport, does go some distance in providing such information. However, it was never intended as an intra-authority management system. Also, it does not provide any information and/or key performance indicators for the municipal sphere of government. It is suspected that this is due to the fact that systems are not always in place for this sphere of government and, consequently, such information is not available. This highlights the need for inter-authority systems to be put in place. Once this is done, these systems can source a "purpose-made" intra-authority system that, in its turn, will facilitate the preparation of the "summary" documents such as the annual Transport Statistics publication.
4.2.4 Towards ideal management systems for South African road networks
Intra-Authority Road Management System
As a result of the identified lack of intra-authority systems summarised in Table 12, it is suggested that urgent attention be given to setting up such systems. As discussed previously, a generic intra-road management system is illustrated in Figure 12. The design of this figure is self-explanatory, but in essence, the road network (asset) data captured from the jurisdiction of the road authority feed directly into the MIS with its various road asset managements systems (RAMS, such as the PMS, BMS, GMS, AMS (including crash data base) etc. After validation, analyses and value addition the data enter the DSS at a strategic level. Inputs from political, social and other regional (spatial) information are analysed in the DSS sphere and are evaluated with the local information. The links to other road authorities (i.e. inter) are also shown in the figure. This intra-authority management system should be seen as an integral part of the IDPs, e.g. in the municipal sphere, which makes use of the local information typically produced in the MIS/DSS sphere. These road management systems ideally should link with a central database of selected information and key performance indicators under supervision of the proposed roads co-ordinating body (Figure 6, Chapter 2).
Example
In Section 4.3 an example is used from the Pavement Management System (PMS) in the RAMS, which is housed in the MIS sphere, together with all the other management systems. (i.e. BMS, GMS, TMS, etc.). See shaded area in the MIS sphere in Figure 12. For example, from the PMS data, the Visual Condition Index (VCI) is extracted and used as a performance indicator for change in road condition over time. These data sets are also housed in the MIS sphere in the road management system as shown in Figure 12 (shaded area).
Inter-Authority Road Management System
To facilitate inter-authority linkages on a nation wide scale, both vertically
and laterally, selected information from each road authority’s MIS and
DSS should ideally be captured centrally in a national "nationwide"
information system, as is required by the NLTTA, (Act no. 22 of 2002). The proposed
roads co-ordinating body discussed in Chapter 2 and shown in Figure 6 can effectively
manage this. The linkages of such a national information system with all road
authorities are generically illustrated in Figure 13.
Figure 13: Proposed relationship between regional and national road management, and a central nationwide database of selected information under supervision of the proposed roads co-ordinating body
4.3 Road Network Condition, Management and Service Delivery
4.3.1 Problem Statement
The general maxims related to good management also hold true for road networks. Hence, the need for current validated information with which to support efficient management decision support systems is indispensable for the effective management of a road network, at both the strategic as well as the operations level. It facilitates good governance outcomes and optimal service delivery. In this section, it will become clear that the basic network information with which an efficient decision support system can be maintained is lacking in many road authorities. The need to rectify this unhealthy situation motivates the extended conclusions and recommendations given at the end of this section.
4.3.2 Present condition of the road network in South Africa
Background
The general state (or condition) of a gravel or paved15 road network system is usually described in terms of a Visual Condition Index (VCI) and is normally reflected in the PMS. The VCI of a road network is ideally quantified annually (or bi-annually) and, if given over time, it shows the trend in road conditions. The VCI uses a five-point scale, i.e. Very Good, Good, Fair, Poor, and Very Poor, as defined in document TMH 916, which is well established road pavement engineering methodology in South Africa. The higher the VCI, the better the service delivered to the public in terms of accessibility and safety, as well as of vehicle operation costs (VOC) and overall economy. Referring to Figure 12, the VCI is obtained from the information in the PMS. In principle, the VCI key performance indicator can be measured for paved and un-paved (gravel or earth) roads.
Figure 14 indicates the normally accepted reduction in VCI over time for any road pavement. It is clear that normal road deterioration will occur because of normal traffic use and environmental factors. However, the rate of deterioration could be drastically increased by factors such as overloading and/or heavy rainy periods. The figure also indicates that the condition of the road can be improved with normal maintenance activities, such as crack sealing, diluted emulsion treatment and resealing, especially if done timeously (preventative maintenance). Once a terminal level of VCI is reached, rehabilitation of the facility, implying one or other form of reconstruction, is needed.
Figure 14: Change in Road Network condition over time.17
Example of Gautrans
Figure 15 gives an example of the Network Condition Number (NCN) monitoring, computed from a weighted VCI over time, for Gauteng provincial roads – one of the more prosperous provinces. The figure shows that the general condition of the road network of Gautrans decreased from a healthy NCN of 78 per cent (ideal state is generally accepted to be 75 per cent of roads in good to very good condition) during 1985, to a disconcerting 56 per cent in 1996/97. Currently, the NCN has stabilised at around 57 per cent. While by far the majority of the other road authorities show similar and often worse trends when their visual condition information is analysed, this specific type of graph is not easily obtainable, since few of the provinces monitor their network condition as diligently as Gautrans. It should be noted that this detailed type of assessment is currently still only being done for the surfaced component of the provincial road network. However, some of the roads authorities have lately started doing it to a lesser degree of detail on their gravel road component.
Figure 15: Road network condition over time for Gautrans (since 1985).
(It should be noted that the trend of deteriorating NCN in Gauteng roads was arrested only when a greater investment of funds into pavement rehabilitation and maintenance activities was made – R 88 million in 1998 by comparison with R 30 million in 1994.)
Provincial Road Condition Statistics
The condition and trends of the South African surfaced road network (about 56 464 km) based on past and current best information from a desk study by the CSIR, and also defined by the VCI for all the provinces for 1999/2000/2001/200218, is illustrated in Figures 16 and 17, and Table 13. In Figure 16, the VCI of the road network for each province is given on a comparative basis, while Figure 17 compares the "good" roads component with the "poor" roads component.
In a recent survey, only five provinces (Free State, Gauteng, KZN, Northern Cape and Western Cape) were able to present new VCI information. The summary of the weighted VCI given in Figure 18 is based on this new information. Although there seems to be a reduction19 of the percentage of roads in "poor" condition, by comparison with those reported in CR-2001/9 (2001), the percentage of "very poor" roads increased to approximately 12 per cent. This represents an increase of approximately 3 per cent in roads in the "very poor" category since 2000.

Figure 16: VCI of all surfaced roads in all provinces showing trends over
time20
Figure17: VCI of provincial roads comparing the proportions of "good" and "poor" roads.
Table 13: VCI data of provinces, reflecting the percentage of surfaced roads in a poor to very poor condition (1997 to 2002).
| PROVINCE |
Percentage of Roads in Poor to Very Poor Condition (1997/2002)21 |
|||||
| DATE OF SURVEY |
1997 |
1998 |
1999 |
2000 |
2001 |
2002 |
| Eastern Cape |
21 |
- |
- |
- |
- |
- |
| Free State |
44 |
44 |
44 |
59 |
67 |
- |
| Gauteng |
28 |
16 |
19 |
31 |
27 |
28 |
| KwaZulu-Natal |
55 |
58 |
65 |
68 |
61 |
- |
| Limpopo |
5 |
7 |
- |
18 |
- |
- |
| Mpumalanga |
- |
- |
33 |
- |
- |
- |
| Northern Cape |
- |
- |
13 |
- |
4 |
- |
| North-West |
- |
15 |
- |
- |
20 |
- |
| Western Cape |
3 |
6 |
6 |
10 |
8 |
- |
( - ): No data available from authority.
4.3.3 Discussion of the condition of the surfaced provincial roads
The reader is referred to Figures 16 and 17 and Table 13. The figures for 1997 to 1999 are from report CR-2001/9 (2001). To afford a basis for evaluation it should be kept in mind that it is generally acceptable to have 5 to 10 per cent of a road or road network in a "failed" or "very poor" condition for a limited period before remedial action is executed.
Eastern Cape (EC): The only surveyed data available are those for 1997, when 41 per cent of the road network was in "good" condition and 21 per cent of the network was in "poor" condition. Telephonic discussions with provincial officials indicate that conditions have deteriorated even further.
Free State (FS): The general condition of the road network in this province is very poor indeed. It started in 1997 with about 44 per cent being in "poor" and "very poor" condition and deteriorated by a further 23 per cent to a most alarming figure of 67 per cent in 2001. The roads in "good" condition decreased by 13 per cent.
Gauteng (GP): While starting with an unacceptable 28 per cent of the network in "poor" and "very poor" condition in 1997, it seemed as if this province might turn the tide. Unfortunately, by 2002, it could barely maintain the status quo. The roads in "good" condition decreased by 8 per cent, while the roads in "poor" condition remained basically the same.
KwaZulu-Natal (KZN): Indications are that the condition of the roads in this province is the poorest of all the provinces. Even so, a further increase (6 per cent) in the percentage of roads in a "poor" condition occurred from 1997 to 2001. A marginal improvement in the condition is observed - the roads in "good" condition increased by 2 per cent. This improvement could possibly be due to increased funding and improved service delivery.
Limpopo (LP): This province started off in 1997 with a very acceptable 5 per cent of its road network being in a "poor" condition. Although surveys were not carried out every year since then, it may be noted that this figure had increased by 13 per cent, to an unacceptable 18 per cent in 2000. Telephonic discussions with provincial officials indicate that this percentage has increased even further.
Mpumalanga (MP): The only information available is that for 1999. In the 1997 survey 25 per cent of the road network was in "good" condition and that 33 per cent of the network was in "poor" condition. Telephonic discussions with provincial officials indicate that no other surveys have been done and that the road network condition has deteriorated alarmingly over the past few years.
Northern Cape (NC): The only data available are for the years 1999 and 2001, during which period a notable improvement in the general road network condition occurred. The roads in "good" condition increased by 11 per cent and the roads in "poor" condition decreased by 9 per cent. Telephonic discussions with the provincial officials indicate that they are making a concerted effort to maintain this positive trend.
North-West (NW): The only data available are for the years 1998 and 2001 (obtained by telephonic discussion). In the 1998 survey, 54 per cent of the road network was in "good" condition and a disconcerting 15 per cent of the network was in a "poor" condition. The percentage of the network in a "poor" condition increased to about 20 per cent during 2001.
Western Cape (WC): It seems that this province has been more successful than the other provinces in maintaining the general quality of service of its road network. It had a very low percentage of roads in "poor" condition in 1997 and maintained this level noticeably well over the following years, fluctuating between 6 per cent and 10 per cent, with 8 per cent being in "poor" condition in 2001. The roads in "good" condition decreased on average by about 4 per cent during this period.
4.3.4 Summary: The general picture on road condition
In terms of the VCI scale, it is apparent from Figures 16, 17 and 18 that approximately 35 per cent of the surfaced provincial roads are in a poor to very poor state. This percentage is somewhat higher than the 33 per cent reported in an earlier study (in 2000) by the Automobile Association (AA) and approximately similar to those reported in the previous NDoT study of March 2001 (CR-2001/9). According to the data in the present report, a notable deterioration has occurred - approximately 3 per cent of the road network has moved from "poor" to "very poor". Between July 2000 and the year 2002, the total has grown from 9 to approximately 12 per cent. [Note: Given the fact that the most recent available data are for only five of the nine provinces, and for none of the local municipalities, the actual condition of both surfaced and gravel (un-surfaced/un-sealed) roads could be much worse than the 35 per cent (poor to very poor) reported here]. To put this into perspective, it should be borne in mind that in 1988, only about 5 per cent of the provincial rural road network was in "poor" to "very poor" condition. This trend certainly warrants concern. It is clear that at this rate the country will soon find itself - if it is not there already - in the untenable position in which more funding and construction resources than can be mustered in the country will be necessary to rectify the situation. The general consensus is also that the condition of gravel (or unsealed) roads is far worse than that of surfaced roads. Unfortunately, for most provinces there are no official working pavement management systems for unsealed roads. This system still needs to be implemented in accordance with the guidelines given in draft TMH 12.22
It is again noted that, ideally, not more than 5 to 10 per cent of the roads networks should be in a poor to very poor condition (according to the VCI performance indicator) for a limited period before remedial action is executed.
4.3.5 Scenario if funding is not spent
It is clear from the above that, at current funding rates (see Chapter 5), the target of having less than 10 per cent of all the roads (gravel and paved) in South Africa in a poor to very poor state (i.e. 90 per cent of the roads in a fair to very good condition) is extremely high. If road maintenance is delayed, the cost for repairs, rehabilitation etc. increases exponentially. According to SANRAL23, a delay in road maintenance of 3 to 5 years increases the required repair costs by between 6 and 18 times. Also, because of the subsequent decrease in riding quality, the vehicle f VCI information, the available VCI statistics indicate a worsening scenario for the surfaced roads in most of the provinces. Therefore, a scenario of not spending on road infrastructure can simply not be allowed.
Figure 18: Most recent weighted average VCI of all surfaced roads in five provinces. 24
4.3.6 Towards optimum road network condition and service delivery
The information contained in Figure 18 illustrates the condition of the road network since the CR-2001/9 (2001) report was issued and Table 13 shows how this change has manifested itself on an annual basis since 1997. Table 13 also reveals that more than half the provincial road authorities curbed or stopped doing the surveys. Although the data afford ready assessment of the service delivery performance of the provinces in terms of road network (accessibility and mobility), another disturbing factor becomes very clear. Some provinces have very little quality information on which to base managerial performance evaluation and needs-identification processes. It seems that this could be one of the primary causes for the poor condition of the provincial road networks in general. Lack of funding is not necessarily the sole or even the main reason for the poor condition of the country’s road network, but lack of appropriate managerial decision support information could very well be an important cause of this.
Clearly, the basic key performance parameters (indicators) of a number of the provincial road networks are not monitored sufficiently to afford an overall picture of the network condition and needs, let alone to allow for timely planning and cost-efficient intervention. Although this type of information could not be obtained from the municipalities, discussions suggest that the same situation is relevant to these roads authorities. This situation in turn reflects negatively upon the availability and application of managerial experience and insight – good governance. It is a basic management principle that the less resources/funding one has, the more systematic and exact one’s management and control of one’s activities and expenditure need to be.
4.3.7 RNMS, COTO and the new NDoT Transport Infrastructure Division
Chapter 2 pointed out the need for institutional restructuring and development programme regarding management and service delivery of the road network, on an intra-, as well as an intergovernmental sphere (i.e. within government spheres and between different government spheres). In this respect, the previous "Road Network Management Systems (RNMS) Committee", a subcommittee of the Committee of Transport Officials (COTO), could play a very valuable role. The mission of the former RNMS Committee was initially defined as follows: To coordinate and guide local development and application of RNMSs, with special attention to PMSs, towards national compatibility (harmonization) and integration in accordance with the National Transport Policy. The former "RNMS Committee" has been working in this direction for a number of years, being instrumental in the drafting and publication of various guidelines (e.g. TRH22, TMH9 and TMH12) related to the topic of road network management.
However, at the time of its transformation from COLTO to COTO (some two years ago), COTO suspended the activities of all of its subcommittees in order to redefine and restructure itself. In July 2002, however, the chairman of the COTO Road Co-ordinating Committee (RCC) approved for the re-activation of the RNMS Committee. This action opened up the ideal opportunity for the RNMS Committee to apply its mandate towards the motivation and assistance of member authorities; to re-instigate regular network condition monitoring; to supply applicable management information, and to prepare managerial decision support information.
Strictly speaking, the successful completion of such an "RAMS restructuring programme" must address all the MSs in order to define, initiate and maintain the optimum management framework (RAMS), at intra- and inter-government spheres. This would necessitate the participation of all the COTO subcommittees that are responsible for any of the "planetary" MSs. Not only that, but the team should also include representatives from all the government spheres, in order to achieve optimum buy-in and government sphere development. The newly instituted Transport Infrastructure Division of the NDoT has a vital role to play here, within the context of the newly proposed delivery model as discussed in Chapter 2 (see Figure 6). As discussed in Chapter 2, this body is to incorporate representation of the 284 municipalities.
4.4 Conclusions and Recommendations4.4.1 Conclusions on Information Management and Decision support systems
Information and decision support systems are indispensable for the effective management of the road network at both the operations and strategy levels, in order to ensure good governance outcomes and optimal service delivery. A generic intra-authority road (asset) management system is proposed in Figure 12 to serve as a guide.
Although both are important, it is necessary to distinguish between an intra-authority system and an intra-authority system. An intra-authority system aims to provide a given road authority with the information and decision support needed to manage the road network under its jurisdiction. An inter-authority system focuses on facilitating coordination between road networks and road authorities, usually at a strategy level, and aims to ensure alignment of functions such as planning, programming, execution and funding between these authorities. Linkages are proposed between national and regional road asset management systems towards the nationwide central database of selected information. See Figure 13.
Rather than introducing high-tech solutions, the emphasis should be on systems appropriate to the South African context. In many instances, this amounts to "simple systems that work" and "doing the obvious". Information and decision support systems should also be integrated with other current initiatives, e.g. the IDP, PIMSS and economic models. They should also be compatible with ICT guidelines and requirements as initiated by government.
There is a considerable variation in the use of intra-authority systems and the availability of information. This variation is evident both vertically (i.e. within the three spheres of government) as well as horizontally (i.e. within a given sphere of government). At the SANRAL end of the spectrum, all the necessary systems are already in place. At the local municipality end of the spectrum, however, nearly 50 per cent of road authorities do not have any system at all. Within each of the other spheres of government (provincial, metropolitan municipality and district municipality), there often is a wide variation regarding systems and information, ranging from a situation of well-developed systems to one with no systems at all.
At present, there is no custom-made inter-authority system set up for the particular purpose of coordinating activities relating to the South African road network (or any selected subset thereof) at the strategy level. This constitutes a serious shortcoming that should be addressed. Linked to this also is the lack of appropriate key performance indicators for the South African road network. 4.4.2 Recommendations on Information and Decision support systems From the above, it is evident that a number of actions are needed to ensure that the necessary systems are put in place and that the required information for managing the road network is made available to decision-makers. These actions are discussed below.
Assigning responsibility for all aspects regarding setting up and maintenance of information and decision support systems in all spheres of government is a prerequisite for the success of these. In terms of Section 6(1) of the National Land Transport Transition Act, 2000 (Act No. 22 of 2000), this responsibility is assigned to the Minister. This section reads as follows: "The Minister must develop, establish and maintain a national information system with regard to land transport, based on sound business processes and, in collaboration with the provinces, integrate that system with the information systems kept by provinces". To ensure optimal service delivery of the road network, it is necessary that this process be initiated as soon as possible.
A framework and associated guidelines for setting up intra-authority systems should be developed to assist those authorities where such systems have not yet been introduced. Guidelines should address issues such as the sub-systems needed for the different spheres of government, types of information to be collected, frequency of updating of information, development of key performance indicators and standardization (in particular regarding definitions, road classification system and format of output). Where guideline documents have already been prepared (e.g. the TRH and TMH series), they should be revised where necessary to reflect the current South African context and address unique South African needs.
It is essential to get the agreement of and buy-in from road authorities in the different spheres of government regarding different aspects involving an inter-authority system.
Training should be provided on an ongoing basis to ensure that individuals in road authorities in the different spheres of government are capacitated with respect to the setting up and maintenance of the required systems. Training should involve the provision of guidelines and manuals, as well as courses. Training needs should be monitored on an ongoing basis.
Procedures should be put in place to ensure that information and decision support systems are implemented in the different spheres of government. Where necessary, funds should be made available to assist road authorities.
The implementation process should be monitored and evaluated on an ongoing basis. Where necessary, adjustments should be effected.
It is apparent that the first step towards the improvement of the service delivered by the country’s road network (both surfaced and gravel) is to get consistent and effective condition and performance monitoring in place to afford management and effective DSS. It is strongly suggested that this step could be achieved through the newly proposed delivery system discussed in Chapter 2 and, in particular, through the proposed roads co-ordinating body for policy/uniformity/ guidelines, chaired by the NDoT’s new Transport Infrastructure Division, in association with DPLG.
Intrinsically linked with Decision Support systems is the need to develop appropriate key performance indicators for the South African road network, linked to the functional classification of roads as proposed in Chapter 2. 4.4.3 Conclusions on Road Condition
4.4.4 Recommendations on Road Condition
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