{"id":2357,"date":"2024-09-04T11:32:19","date_gmt":"2024-09-04T09:32:19","guid":{"rendered":"https:\/\/www.transport.gov.za\/?page_id=2357"},"modified":"2026-03-19T14:22:34","modified_gmt":"2026-03-19T12:22:34","slug":"nptr","status":"publish","type":"page","link":"https:\/\/www.transport.gov.za\/?page_id=2357","title":{"rendered":"NPTR"},"content":{"rendered":"\n

National Public Transport Regulator<\/strong><\/p>\n\n\n\n

About us<\/h3>\n\n\n\n

The National Public Transport Regulator is a regulatory entity established in terms of Section 20 of the National Land Transport Act, 05 of 2009.<\/p>\n\n\n\n

It’s functions are to<\/h4>\n\n\n\n
    \n
  • monitor and oversee public transport in the country;<\/li>\n\n\n\n
  • receive and decide on applications relating to inter-provincial operating licenses, accreditation of tourist transport services and any other service designated by the Minister;<\/li>\n\n\n\n
  • oversee fares charged for public transport services throughout the country and advice the Minister on the making of regulations in relation to fares or fare structures.<\/li>\n<\/ul>\n\n\n\n

    Overall, the NPTR has a key role to play in promoting a safe, reliable, effective, efficient, coordinated, integrated and environmentally friendly public transport system by developing norms and standards to guide the development of public transport for rural and urban passengers<\/p>\n\n\n\n

    Vision<\/h2>\n\n\n\n

    Promote a safe, reliable, effective, efficient, coordinated, integrated and environmentally friendly public transport system by developing norms and standards as well as regulations to guide the development of public transport<\/p>\n\n\n\n

    Mission<\/h2>\n\n\n\n

    To regulate interprovincial public transport and tourism services and monitor and evaluate the implementation of the Public Transport Strategy and the National Land Transport Act.<\/p>\n\n\n\n

    Our values are guided by Batho-pele principles and include:<\/h4>\n\n\n\n
      \n
    • Maintain fairness and equity in all our operations;<\/li>\n\n\n\n
    • Stimulate innovation in the public transport sector;<\/li>\n\n\n\n
    • Ensure transparency, accountability, accessibility; and<\/li>\n\n\n\n
    • Upholding of the Batho Pele principles.<\/li>\n<\/ul>\n\n\n\n

      NPTR Helpdesk:<\/strong>\u00a0012 309 3572
      012 309 3174
      012 309 3142
      012 309 3284<\/p>\n\n\n\n

      Applications Processing:<\/strong>\u00a0012 309 3982
      012 309 3263
      012 309 3173<\/p>\n\n\n\n

      Secretariat:<\/strong>\u00a0012 309 3752
      012 309 3317<\/p>\n\n\n\n

      <\/p>\n\n\n