National Public Transport Regulator (NPTR)

About us

The National Public Transport Regulator is a regulatory entity established in terms of Section 20 of the National Land Transport Act, 05 of 2009.

It's functions are to

• monitor and oversee public transport in the country;
• receive and decide on applications relating to inter-provincial operating licenses, accreditation of tourist transport services and any other service designated by the Minister;
• oversee fares charged for public transport services throughout the country and advice the Minister on the making of regulations in relation to fares or fare structures.

Overall, the NPTR has a key role to play in promoting a safe, reliable, effective, efficient, coordinated, integrated and environmentally friendly public transport system by developing norms and standards to guide the development of public transport for rural and urban passengers

Vision

Promote a safe, reliable, effective, efficient, coordinated, integrated and environmentally friendly public transport system by developing norms and standards as well as regulations to guide the development of public transport

Mission

To regulate interprovincial public transport and tourism services and monitor and evaluate the implementation of the Public Transport Strategy and the National Land Transport Act.

Our values are guided by Batho-pele principles and include:

• Maintain fairness and equity in all our operations;
• Stimulate innovation in the public transport sector;
• Ensure transparency, accountability, accessibility; and
• Upholding of the Batho Pele principles.

For Questions and Answers Click here

NPTR Helpdesk: 012 309 3227

Applications Processing: 012 309 3982

Monitoring: 012 309 3063